BACS' Regis Recovery Unit, a social-model, medically assisted Sobering Center located on the St. Regis Campus in Hayward, CA and contains 4 beds for community members who are experiencing acute intoxication from illicit substances of abuse and need a safe place to reduce intoxication levels, regain their energy and transition to additional levels of SUD Care. The goal with this service is to build rapport and assisting participants with case management, medication management and coordination with ancillary services as needed. Operating hours are currently between 4pm- 8am, Wednesday through Sunday. 

The Substance Use Coordinator is responsible for the provision of site based, direct services and provides engaging support in a harm reduction format to individuals and their families working towards their substance use recovery throughout the Greater Bay Area, regardless of which stage of change they are in. The Substance Use Coordinator uses their personal and professional experiences to coach individuals and families through attending to their wellness and recovery goals and plans while upholding the philosophy of harm reduction, zero judgment, and helping people based on their current stage of change. This work will entail all aspects of field-based direct service including needs assessment, carrying out the plan of care, individual peer counseling and rehabilitation support, crisis support when needed and referrals/linkages to more long term supports that promote an individual’s wellness.  The Substance Use Coordinator will work independently and as part of a team at a SUD service site. The position will adhere to all regulatory requirements for data collection, processing, and reporting for all services related to this role and has specified caseload and productivity/direct service expectations.

DUTIES AND RESPONSIBILITIES (Duties are to be performed on site):

• Ensures program offerings are welcoming, engaging, and barrier free from a harm reduction perspective
• Provides mentoring (responsibility modeling) and shared experience substance use counseling and crisis intervention to participants Receiving on-site SUD Services at one of BACS SUD service locations. 
• Assesses current stage of change and collaborates with SUD treatment teams to stabilize, observe and refer to ancillary services as needed. 
• Provides withdrawal and sobering symptom observation and coordination with additional supportive services as needed. 
• Coordinates with local hospitals, emergency departments and clinics to ensure safe withdrawal management and sobering services. 
• Provides crisis support to individuals based on emergent needs of the participant as well as coordinated needs of the program.
• Provides individualized linkages to other substance use services based on the care plan and individual needs of the participants as well as coordinated needs of the program
• Monitors safety for all program participants at the SUD service site. 
• Maintains client records, performs regular documentation and Quality assurance for compliance. 
• Documents all services in to progress notes and billable services according to contract and regulatory guidelines.
• Meets defined productivity guidelines set forth by the program.
• Works in collaboration with the interdisciplinary team by providing team coordination and collaboration.
• Other duties as assigned.

COMPETENCIES:

• Is a Harm Reductionist by philosophy and professional skill. Is familiar with the Stages of Change. 
•  Is able to draw on personal and professional experience to maintain a professional, strength-based, whatever it takes approach to working with an individual/family member.
• Is able to create safety and promote health and wellness in a milieu setting.
• Welcome everyone into services using their own guided experience.
•  Works well with others and behaves professionally and ethically while developing professionally.
• Able to work independently and as a member of a team.
• Is adaptable and open to change and new information; adapts behavior and work methods in response to new information, changing conditions, or unexpected obstacles. Adjusts rapidly to new situations warranting attention and resolution.
• Is effective at balancing interests of a variety of clients; readily readjusts priorities to respond to pressing and changing client demands. Anticipates and meets the needs of clients; achieves quality end-products; is committed to continuous improvement of services.
• Understands public and private community-based resources and makes referrals as needed.
• Expresses facts and ideas verbally and in writing in a clear, concise and organized manner.
• Proficiency in Microsoft Applications of Word, Outlook and systems–based documentation platforms.  Documents services effectively and efficiently.
• Is able to work in diverse communities throughout the Bay Area.
• Is able to keep a complex calendar and initiate meetings and actively fill calendar so that all time is productive and efficient.

QUALIFICATIONS:

• CCAPP/CAADE/CADTP Certified or Registered.
• At least 4 years of work experience required in social services. 
• 2 years of SUD counseling experience preferred.  
• Use of a computer or electronic platform to document work is required.
• Bilingual in threshold language as stated in BACS policy preferred.
• Experience navigating the social services system personally highly preferred.
• Experience working in various community settings and navigating unique characteristics of communities.

PHYSICAL REQUIREMENTS:

The position requires sitting at a desk approximately 30% of the time, with standing 20% and walking or driving 50% of the time.  Approximately 30% of the time, the incumbent uses a computer.  Lifting is required occasionally, of no more than 20 lbs. at a time.  Dexterity is required for paper manipulation and typing.  The position requires the ability to see, hear and speak. 

ENVIRONMENTAL/WORKING CONDITIONS:

The work is performed at BACS locations and occasionally in the community.  Incumbents may be exposed to dust and health hazards related to the work.  Travel throughout the Bay Area is required.

EQUIPMENT USED:

Computer, keyboard, telephone, fax machine, copy machine, calculator.

ADDITIONAL REQUIREMENTS:  

Position requires a valid California driver’s license, personal vehicle, and proof of personal vehicle insurance coverage.  DMV printout required.  

COMPENSATION & BENEFITS : 

• Starting at $27.00 per hour, then $30.00 per hour after satisfactory performance and achievement of all job related goals and requirements for the 90 day introductory period. 
• +3% salary differential for "threshold" language fluency in Alameda county (Chinese, Cantonese, Spanish, Vietnamese, Mandarin, Farsi, Cambodian and Tagalog)
• 100% employer-paid medical, dental, and life insurance coverage options for employees, plus a vision reimbursement program. Children’s healthcare coverage is available for as little as $25/month. Average employer-paid benefit value: approximately $913/month per enrolled individual. BACS contributions apply to company-sponsored plans only.
• 403b plan
• 31 days off (PTO/Holiday)
• Significant internal growth opportunities

BACS Overview

Bay Area Community Services is a CARF accredited non-profit, community-based agency celebrating over 70 years of serving Alameda, Contra Costa, Sacramento and Solano Counties by providing mental health and social services. BACS’ mission is to uplift under-served individuals and their families by doing whatever it takes. We are proud to be one of the leading agencies producing real outcomes to tough social problems. BACS owes its reputation as an innovator to our innovative and entrepreneurial staff.  We are seeking individuals who want bring client-centered plans and goals to social services.   

BACS is an equal opportunity employer.