Associate Director of Homeless Housing Programs

Oakland, California, United States | Administration | Full-time


BACS is seeking an Associate Director of Housing Services access to coordinated entry services and drop-in services.  Employment, landlord engagement, and housing location. Experience in milieu settings is desired. 

Successful candidiates thrive on fast-paced, highly autonomous decision making, but can also connect and collabrate effectively in a decentralized and field-based services environment.  We are proud to be one of the leading agencies producing real outcomes to tough social problems. The Associate Director will manage direct service, administrative, fiscal, and quality improvement functions that promote the highest element of service provision for the direct care staff and thier clients.  

Help us find permanent housing for homeless individuals. Use your relationship building and community outreach skills in a progressive and innovative agency. Bay Area Community Services is a CARF accredited non-profit, community-based agency providing mental health and social services.


  • Independently directs programs and ensures all contracts, laws, and regulations are met and works as part of the Operations Team to collectively run BACS programs.
  • Oversee multiple BACS signature access programs including South County, Valley Welness Centers, Towne House, North County IPS (Employment Serviecs), Landlord Engagement and Housing Location Programs. 
  • Provide empowering, supportive and motivational field based supervision to managers and/or supervisors including hiring, training, and performance management.
  • Implement consumer-centered services that are needs-driven and strength-based, and culturally relevant.
  • Manage flow of referrals, intakes, and discharges of participants and ensures accessibility and welcoming of all people.
  • Maintain records and other administrative requirements of all programs; ensure compliance with documentation and charting requirements for all funding streams.
  • Never settle for status quo, implement continuous quality improvement standards and works with staff to implement systems for CQI.
  • Establish a harmonious and collaborative working relationship with the community and coordinate services as needed to highlight the value and the purpose of programming.
  • Participate in the development of new programs and services including grant writing, speeches, presentations and more; put on agency, professional and personal development trainings.
  • Assure that BACS services are provided in collaboration with all applicable funding streams and regulations; ensure contract compliance with all funders to include grant management, presentations, and reports.


  • BA required, demonstrated experience housing homeless people in permanent housing.
  • Three years of progressive administrative, direct service, and leadership skills and experience in residential social service field.
  • Demonstrated capacity leading diverse and multi-disciplinary teams toward a common goal required.
  • Valid California driver’s license, personal vehicle, and proof of personal vehicle insurance coverage and the ability to drive for work.  DMV printout required.     
  • Healthcare/vulnerable client employer verified COVID vaccination required.    

Compensation & Benefits

  • Highly competitive compensation, Associate Director salary is $130k
  • Fully paid medical, dental, vision, and life insurance coverage for employees and children – nothing comes out of your check
  • After 1 year of service, $3,000 per year student loan, tuition or CEUs. Up to $15,000 over 5 years.
  • 32 days off (PTO/Holiday), increasing with tenure. PTO given on your birthday.
  • 403b with BACS matching contribution
  • One month PAID sabbatical after 8 Years – not charging PTO
  • Free iPhone with unlimited data for personal/professional use + laptop for easy mobility
  • Annual bonus if agency meets goals
  • Annual holiday party, summer picnic, staff appreciation events
  • Significant internal growth opportunities