The Program Manager will lead a team of counselors and housing specialists at Fremont's Housing Navigation Center, which is a pivotal partnership between the City of Fremont and BACS to address the city’s homelessness crisis by providing unhoused community members with rapid re-housing services and a path to securing permanent housing. The Program Manager will not only oversee the general operations of the program and its staff, but is also charged with managing multiple funding streams within the overall budget, as well as navigating the complex process of liaising with our public funding partners and community stakeholders. This is an exciting opportunity with room for growth.

Responsibilities

• Meet clients where they are to implement consumer-centered services that are needs-driven, strengths-based and culturally relevant.
• Manage flow of referrals, intakes, and discharges of participants and ensures accessibility and welcoming of all people.
• Be an available and engaged manager, supervise staff including hiring, training, and performance evaluations. If applicable, provide individual and group supervision to interns collecting clinical experience and hours for licensure in their chosen field.
• Constantly challenge the status quo and look for opportunities for continuous quality improvement and implement systems for CQI.
• Assure that services are provided in compliance with all funders, including documentation, grant management, presentations, and reports.
• Communicate effectively and conscientiously utilizing strength-based language and philosophy throughout all aspects of program management and supervision.
• Participate in the delivery and attendance at trainings for the purposes of agency, professional, and personal development.                                                                              

QUALIFICATIONS:

• Bachelor’s degree in social services, business or related field is required.
• Minimum of three years of management and leadership experience in the social services field required.
• Experience in fund development and community engagement/relations
• Demonstrated capacity leading diverse and multi-disciplinary teams toward a common goal required.
• Demonstrated intermediate proficiency in Microsoft Word/Excel, ability to type 45 WPM.
• Healthcare/vulnerable client employer, verified COVID vaccination required.

Compensation and Benefits

• Highly competitive compensation, $100,000
• Free laptop for easy mobility for most direct service positions
• Fully paid medical, dental, vision, and life insurance coverage for employees AND dependents
• 33 days off (PTO/Holiday), increasing with tenure. 
• 403b with BACS matching contribution
• Annual bonus if agency meets goals
• Clinical supervision hours towards licensure for most direct service positions
• One month PAID sabbatical after 5 Years – not charging PTO
• Annual holiday party, summer event, staff appreciation events
• Significant internal growth opportunities

How to apply:

Submit a resume with a cover letter highlighting your relevant experience.

BACS 

Bay Area Community Services is a CARF accredited non-profit, community-based agency celebrating 65 years of serving Alameda and Solano Counties by providing mental health and social services. BACS’ mission is to uplift under-served individuals and their families by doing whatever it takes. We are proud to be one of the leading agencies producing real outcomes to tough social problems. BACS owes its reputation as an innovator to our innovative and entrepreneurial staff.  We are seeking individuals who want to transform clinical practice to be client centered and effective in the field and who want to lead empowered teams to meet goals.

BAY AREA COMMUNITY SERVICES IS AN EQUAL OPPORTUNITY EMPLOYER