Residential Counselor - Oakland

Oakland, California, United States | Residential | Full-time


BACS is now hiring Full-time Residential Counselors in Oakland!  If you love helping people this could be the position for you! 

The Residential Counselor/Floor Monitor will assist participants engaged in residential services to achieve the highest level of self-sufficiency and support so they can integrate into the community. The Residential Counselor will conduct “whatever it takes” interventions towards the overall care for the participant to help them in their wellness and recovery process. The Residential Counselor will provide independent skills, counseling, rehabilitation, and on-site support, including assertive engagement and crisis de-escalation services, in a milieu-based approach.

  • Schedules are: (Tuesday - Saturday), and (Sunday - Thursday)
  • Shifts: Day shift: 8:00 am-4:30 pm,Swing: 4:00 pm-12:30 am, NOC (Overnight): 12:00 am - 8:30 am.


  • Supportive counseling in a milieu environment and aid in participant’s wellness and recovery goals.
  • Engages with participants to implement active service plans, goals, and discharge plans. Supports individuals with independent living skills.
  • Provide milieu treatment, crisis intervention, and crisis assessment as necessary.
  • Performs medication management in accordance with regulatory standards, which may be supporting individuals with self-medication prompting or administering medications if at a licensed facility.
  • Medication management in accordance with regulatory standards.
  • Maintain accurate and current participant files, charts, progress notes, and records; enter data into electronic health record system.
  • Foster a positive working relationship with members of the community; initiate and maintain contact with treatment providers in the community to ensure client care coordination.
  • Responsible for the maintenance and protection of a safe program environment; assist participants in meal preparation/general housekeeping and property management duties.
  • Practices Evidence-Based Practices in accordance with programs and practice’s philosophy of care including harm reduction, whatever it takes, and wraparound support.
  • Attend and participate in supervision, staff meetings, and training.


  •  High School Diploma required and must have 4 years of paid work experience in mental health/social services (1 year of customer services may be substituted). Degree is preferred.
     Associate Degree is preferred.
  • Bilingual in threshold language as stated in BACS policy preferred.
  • Valid California driver’s license, personal vehicle, and proof of personal vehicle insurance coverage. DMV printout required.
  • Must be able to meet Community Care Licensing Requirements: pass physical exam, TB test, DOJ Fingerprint Clearance, and Red Cross First Aid/CPR training certification.
  • Healthcare/vulnerable client employer verified COVID vaccination required.


  • Highly competitive compensation: $27 hour with opportunity to increase to $30 per hour at successful completion of 90-day Introductory Period.
  • Fully paid medical, dental, vision, and life insurance coverage for employees and children.
  • 32 days off (PTO/Holiday), increasing with tenure, includes your birthday off. 
  • 403b with BACS matching contribution.
  • $3,000 per year student loan, tuition or CEUs. Up to $15,000 over 5 years.
  • One month PAID sabbatical after 4 Years – not charging PTO.
  • Significant internal growth opportunities.

* Most direct service positions

How to apply:
Submit a resume with a cover letter highlighting your relevant experience.

We currently have rolls available across several different programs. Our BACS recruiter will chat to you about available opportunities & locations.