Program Supervisor

Oakland, California, United States | RTT | Full-time

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Are you interested in a fulfilling career where you can make a positive difference in people's lives on a daily basis?  As the leading mental health and housing non-profit agency in the Bay Area, BACS is expanding to provide more people with the services they need.  With a $60M annual operating budget and over 400 employees, our team is now looking for a Program Supervisor in Hayward! 

 

DUTIES AND RESPONSIBILITIES 

• Assures that services are provided in collaboration with all applicable funding streams and regulations.  Responsible to ensure contract compliance with all funders including grant management, presentations, and reports.
• Supervises staff including hiring, training, and performance evaluation.  
• Responsible for the implementation of the service delivery model and in support of BACS mission, vision, and values.
• Responsible for the implementation of consumer-centered services that are needs-driven and strength-based, and culturally relevant.
• Manages flow of referrals, intakes, and discharges of participants and ensures accessibility and welcoming of all people as applicable.
• Manages the maintenance of records and other administrative requirements.  Ensures compliance with documentation and charting requirements for all funding streams.
• Implements Continuous Quality Improvement standards and works with staff to implement systems for CQI.
• Communicates effectively and conscientiously utilizing strength-based language and philosophy throughout all aspects of program supervision.
• Participates in the delivery and attendance at training for the purposes of agency, professional, and personal development.
• Other duties as assigned.

 

COMPETENCIES

• Possesses influencing/negotiating skills and excellent oral and written communication. Political savvy.
• Maintains customer service and strength-based orientation.  Embraces diversity in all aspects.
• Possesses problem-solving skills and conflict resolution skills.
• Is resilient and demonstrates the ability to embrace adversity.  Has the ability and eagerness to promote continual learning.
• Strategic thinker and visionary.  Possesses external awareness and motivation towards the mission and services of the agency.
• Assesses strengths and needs in the supervision of clinical work.  Holds an attitude of strength-based, person-centered services.
• Works well with others and behaves professionally and ethically while developing professionally.
• Expresses facts and ideas verbally and in writing in a clear, concise, and organized manner.
 

QUALIFICATIONS:

• Bachelor's Degree in counseling, psychology, social work, or clinical related field.
• Four years of direct service experience required.
• Two years of progressive administrative and leadership skills and experience required.
• Demonstrated capacity to lead diverse and multi-disciplinary teams toward a common goal required.
• Position requires a valid California driver’s license with a clean driving record, personal vehicle, and proof of personal vehicle insurance coverage. DMV printout required. 
• Travel throughout Sacramento County is essential.

 

Hours/Schedule

Days and hours are dependent on the program but range between M-F, Tu-Sat, Sun-Th, and between 8:30-5p, 10-6:30p, 11-7:30p. Full time, exempt, 40 hours a week. 

Benefits/Perks

  • Highly competitive compensation $80,000.00/annually 
  • One month PAID sabbatical after 4 Years – not charging PTO
  • Once Licensed, free access to beautiful office space to start your private practice*
  • Free iPhone with unlimited data for personal/professional use + laptop for easy mobility*
  • Fully paid medical, dental, vision, and life insurance coverage for employees AND dependents
    • 30 days off (PTO/Holiday), increasing with tenure. PTO given on your birthday annually.
    • 403b with BACS matching contribution
    • Tuition reimbursement for student loans & tuition, CEUs, etc.
    • Clinical supervision hours towards licensure*
    • Annual holiday party, summer party, staff appreciation events
    • Significant internal growth opportunities
    • Free access to beautiful facility spaces on weekends for events (family parties, baby showers, receptions, birthdays)

      * Most direct service positions

Healthcare/vulnerable client employer verified COVID vaccination required. 

BAY AREA COMMUNITY SERVICES IS AN EQUAL OPPORTUNITY EMPLOYER

 

PHYSICAL REQUIREMENTS:

The position requires sitting at a desk approximately 30% of the time, withstanding 40%, and walking or driving 30% of the time.  Approximately 30% of the time, the incumbent uses a computer.  Lifting is required occasionally, of no more than 20 lbs. at a time.  The position requires the ability to see, hear and speak. 

ENVIRONMENTAL/WORKING CONDITIONS:

The work is performed in a programming environment or office environment.