Clinical Care Coordinator - EB

Oakland, California, United States | Oakland | Full-time

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We have Clinical Care Coordinator roles open in Oakland, the greater East Bay, and Sacramento, for FT and On Call. 

The Care Coordinator is responsible for developing and providing high-quality therapeutic interventions and services in support of an individual’s wellness and recovery. Services include strength-based and needs-based therapeutic case management, problem-solving, therapeutic rehabilitation including skills-building, benefits support, resource development, housing navigation, wellness groups & activities, crisis intervention, end-of-planning, and family support. Services are performed in a variety of settings including at the office and various locations in the community. Schedules include Sunday-Thursday or Tuesday-Saturday.

DUTIES AND RESPONSIBILITIES:  

  • Responsible for the development and delivery of a full complement of services, including individual, family, group counseling, individual rehabilitation, and case management/brokerage for individuals within the Care Coordinator's caseload as assigned.
  • Responsible for utilizing Evidence-Based Practice for the designated population/program to assure high-quality results and intended impact.
  • Responsible for continuously assessing an individual’s risk status including risk-based symptoms, substance use, environment, complex physical conditions, etc, and intervening appropriately.
  • Responsible for assessing the continued service necessity and creating a service plan that aims at an individual getting better/healthy and accomplishing service goals that are person-centered and belong to the client.
  • Responsible for continuous outreach and progressive engagement and reporting disengagement to the team immediately. Responsible for working with the outreach team and determining when to disenroll individuals based on program protocols.
  • Responsible for domain-based assessment, screening referrals, service planning, community planning, and benefits coordination which supports wellness and recovery principles. Responsible for care planning and therapeutic case management using a whatever-it-takes approach.
  • Documents and maintains all data collection, reporting, and charting records in accordance with BACS and other relevant county regulatory policies/agencies. Responsible for producing the required number of regulatory units of service per month (65% of staff’s time must be provided face-to-face or other eligible community-based support).
  • Participates in supervision, staff meetings, consultation, travel, crisis/emergency coverage, weekend coverage, as well as, agency-wide meetings and training, as required by the manager.
  • Other duties as assigned.

 

COMPETENCIES:

  • Direct service experience working with the older adult population through previous employment, internships, and/or lived experience.
  • Assesses strengths and needs in the planning, provision, and documenting of individualized services. Links to resources and advocates for clients.
  • Works well with others and behaves professionally and ethically while developing professionally.
  • Able to work independently and as a member of a therapeutic team.
  • Is adaptable and open to change and new information; adapts behavior and work methods in response to new information, changing conditions, or unexpected obstacles. Adjusts rapidly to new situations warranting attention and resolution.
  • Is effective at balancing the interests of a variety of clients; readily readjusts priorities to respond to pressing and changing client demands. Anticipates and meets the need of clients; achieves quality end-products; is committed to the continuous improvement of services.
  • Expresses facts and ideas verbally and in writing in a clear, concise, and organized manner.
  • Proficiency in Microsoft Applications of Word, Outlook, and systems–based documentation platforms. Documents services effectively and efficiently.
  • Deeply connected to and from the community BACS serves and reflective of the BACS community.

QUALIFICATIONS: 

  • MSW, MFT, MPCC
  • ASW/LCSW or AMFT/MFT with current BBS registration; and 2 years of social service experience
  • Bilingual in a threshold language preferred.
  • Healthcare/vulnerable client employer, verified COVID vaccination required.

Benefits/Perks

  • Highly competitive compensation. $40/hourly, non-licensed but BBS registered and $104,000 annually (exempt) for licensed.
  • Fully paid medical, dental, vision, and life insurance coverage for employees and children.
  • 32 days off (PTO/Holiday), increasing with tenure, includes your birthday off. 
  • Clinical supervision hours towards licensure*
  • 403b with BACS matching contribution.
  • $3,000 per year student loan, tuition or CEUs. Up to $15,000 over 5 years.
  • One month PAID sabbatical after 4 Years – not charging PTO.
  • Free iPhone with unlimited data for personal/professional use + laptop for easy mobility*.
  • Significant internal growth opportunities.

        * Most direct service positions

 

BAY AREA COMMUNITY SERVICES IS AN EQUAL OPPORTUNITY EMPLOYER

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« Openings at Bay Area Community Services

To join BACS means you will be part of an organization where one person can make a difference. We do not wait for the “system” to respond to needs.  We do whatever it takes to make a difference.

BACS’ team is diverse and inclusive. We welcome and support people of all backgrounds, expertise, identities, and orientations. BACS is an equal opportunity employer.

 

*Most direct service positions