The Director of Property Management and Corporate Facilities will manage our agency-wide Property Managers and Maintenance Technicians and will manage all Corporate Facilities. They will ensure that the maintenance ticketing system is effective, utilized by all departments, analyzed for trends, accessibility, and well-documented. This position routinely visits and inspects all properties with the RE and PM teams but primarily works out of administrative and program sites for administrative collaboration and presence. Oversees a portfolio of over 70 sites across five counties.

DUTIES AND RESPONSIBILITIES: (Essential Functions)

• Oversee the Property Management team for all BACS properties – corporate and residential.
• Supervise all property managers and supportive services staff by division.
• Oversee rent collection, intakes, discharges, and landlord/tenant troubleshooting in liaison with the program.
• Ensures all compliance with client/tenant files and regulations, including HUD 202 compliance.
• Conducts site inspections to ensure all facilities are well-kept, welcoming, safe, and healthy.
• Handles maintenance ticket system coordination and vendor management for facilities and tracks and approves invoices.
• Ensure the health and safety laws, regulations, and BACS brand standards for all BACS properties, both residential and program sites.
• Quality Assurance: implements a quality assurance program that oversees regulations, laws, OSHA, and other external requirements to ensure that all services operate within and exceed standards for all property management files.
•  Acts as Site-Based Auditor.  Rotates to sites to audit for full compliance with all aspects of housing programs and also conducts chart reviews of property management and client files.  Reviews Performance Improvement Plan (PIP) corrections.
• Works closely with the Landlord Engagement team and supports the screening process for all new landlords to validate their eligibility to rent to clients, meet living conditions requirements, and review leases.
• Performs data analysis, budgeting, and management reporting.
• Other duties as assigned.

COMPETENCIES

• Influencing/Negotiating skills and excellent oral and written communication.
• Partnering attitude; high integrity/honesty.  Promotes accountability for self and others.
• Customer Service and strength-based orientation.  Embraces diversity in all aspects.
• Problem Solving skills and conflict resolution skills.
• Resilience and demonstrated ability to embrace adversity. Ability and eagerness to promote continual learning.
• Strategic Thinking and visionary. Possesses external awareness. Motivated towards the agency's mission and services, including the Housing First philosophy.
• Professionalism and Boundaries.  Conducts all business professionally and represents the agency in the best light.

QUALIFICATIONS: 

•  Bachelor's Degree in Real Estate Management, Law, Social Science, or Business Administration required.
• 5-10 years of increasing responsibility for property management experience is required.  
• Five years of administrative/quality improvement/quality assurance/direct service experience, preferably in a mental health setting and supportive and interim housing, required.

ADDITIONAL REQUIREMENTS:  Position requires a valid California driver’s license, personal vehicle, and proof of personal vehicle insurance coverage.  DMV printout required.  Extensive Bay Area travel required.

Compensation & Benefits

• Highly competitive compensation, salary $160,000 per year exempt
• Fully paid medical, dental, vision, and life insurance coverage for employees and children.
• 32 days off (PTO/Holiday), increasing with tenure, includes your birthday off. 
• 403b with BACS matching contribution.
• After 1 year of service, $3,000 per year for student loan debt payments, tuition or CEUs. Up to $15,000 over 5 years.
• One month PAID sabbatical after 8 Years – not charging PTO.
• Free iPhone with unlimited data for personal/professional use + laptop for easy mobility*.
• Significant internal growth opportunities.             

ABOUT BACS 

Bay Area Community Services is a CARF accredited non-profit, community-based agency celebrating more than 70 years of serving Alameda, Sacramento and Solano Counties by providing mental health and social services. BACS’ mission is to uplift under-served individuals and their families by doing whatever it takes. We are proud to be one of the leading agencies producing real outcomes to tough social problems. BACS owes its reputation as an innovator to our innovative and entrepreneurial staff.    www.bayareacs.org                                                   

BAY AREA COMMUNITY SERVICES IS AN EQUAL OPPORTUNITY EMPLOYER