NOT A REMOTE POSITION, EXPERIENCE IN NON PROFIT DATA IS STRONGLY PREFERRED

BACS does not offer Visa Sponsorship 

The Data Analytics Coordinator is part of the Quality Improvement Administration (QIA) team and will be designated to support the agency-wide Data Anaytics Team. This is an Administrative Assistant role with a combination of duties in Quality Improvement, Data Analytics, and IT. The Data Analytics QIA will work closely to support the Data Analytics Manager with large data collection and infrastructure projects that affect multiple departments and programs across teh agency. We are seeking a person with strong project management skills, ability to master and troubleshoot enterprise IT and datasets, ability to provide customer service, training and work collaboratively with teams of non-technical staff in a fast-paced environment. This position requires excellent customer service, emphasizing communication, teamwork and collaboration, and continually seeks ways to support and develop standardized processes and common procedures. 

RESPONSIBILITIES:

• Supports the Manager with large data collection and infrastructure projects that affect multiple departments and programs across the agency
• Quickly absorbs different programmatic data practices and can identify differences, similarities, and areas for conversion
• Troubleshoots agencywide databases in conjunction with IT department
• Works closely with QI/Compliance departments to build reports, analyze trends, and increase workflow efficiencies
• Provides support to staff using the company intranet, updating and maintaining SharePoint components
• Supports implementation and maintenance of electronic health record
• Oversees, tracks and conducts documentation certification processes and collaborates with the Program Manager on performance and corrective action plans. 
• Creates program-specific forms and tools to establish workflows for the operation.
• Attends monthly Program Operations Department meetings to coordinate implementation of quality assurance and quality improvement initiatives, and provides weekly to monthly reports to management of progress.
• Conducts site reviews of each BACS’ site to ensure compliance and Continuous Quality Improvement is taking place within every BACS program.
• Ensures the BACS Policy and Procedures are held across the agency
• Opens, closes, and updates clients in various systems including but not limited to AVATAR, Insyst, SmartCare, MyOutcomes, Client Data System (CDS), and Clinician’s Gateway. Tracks of CSI data in CDS and Insyst. processing NOBE’s, note and service deletion request from staff for various systems.
• Possesses a superior knowledge of the Client Data System, both the front end and back end, and is a ‘super user’ and trainer for all staff and leadership. Provides support to staff in using the company intranet, updates and maintains SharePoint documents, as well as working with staff on discrepancies with their client data.
• Assists with and prepares for organizational audits as needed.
• Other duties as assigned.

QUALIFICATIONS:

• Bachelor’s degree or higher in business, communications, or social services discipline required.
• Minimum of 4 years’ experience in social services required.
• Experience with Microsoft Dataverse, SharePoint, Power Automate, and PowerBI higly desired. 
• Experience with other data platforms desired
• Demonstrated intermediate proficiency in Microsoft Word/Excel, ability to type 45WPM.
• Driver's license, vehicle and insurance is required. 

Benefits/Perks:

• Compensation: $36 hour
• Fully paid medical, dental, vision, and life insurance coverage for employees and children.
• 32 days off (PTO/Holiday), increasing with tenure, includes your birthday off. 
• 403b with BACS matching contribution after one year of service, BACS matching contribution.
• After 1 year of service - $3,000 per year student loan debt payment, tuition or continuing ed costs. Up to $15,000 over 5 years.
• One month PAID sabbatical after 8 Years – not charging PTO.
• Significant internal growth opportunities.

*Most direct service positions

About BACS 

Bay Area Community Services is a CARF accredited non-profit, community-based agency celebrating 70 years of serving Alameda, Contra Costa, Monterey, Sacramento and Solano Counties by providing mental health and social services. BACS’ mission is to uplift under-served individuals and their families by doing whatever it takes. We are proud to be one of the leading agencies producing real outcomes to tough social problems. BACS owes its reputation as an innovator to our innovative and entrepreneurial staff.  We are seeking individuals who want to transform clinical practice to be client-centered and effective in the field and who want to lead empowered teams to meet goals.

How to apply:
Submit a resume with a cover letter highlighting your relevant experience.

BAY AREA COMMUNITY SERVICES IS AN EQUAL OPPORTUNITY EMPLOYER