The Director of Housing plays a key role on the BACS senior leadership team. This position reports to the Regional Vice President and oversee 4 Associate Directors who manage 3-4 programs each overseeing 20 signature housing programs in Alameda County and the East Bay that span navigation centers, temporary coordinated entry (CES) housing navigation programs and more. 

This position is responsible for administrative and clinical direction of multiple direct-service programs and services at BACS and will oversee all operations including clinical, administrative, fiscal, and quality improvement to promote the highest element of service provision.  This position is responsible for successfully implementing new programs and services and adhering to our strategy and growth plan.

DUTIES AND RESPONSIBILITIES (Essential Functions)

• Assures that services are provided in collaboration with all applicable funding streams and regulations.  
• Supervises Associate Directors including hiring, training, and performance evaluation. Supervises Managers as needed.
• Maintains responsibility for ensuring that all programs and services have a defined service delivery model and operate within the construct of BACS mission, vision, and values.
• Responsible to ensure that all programs focus on consumer-centered services that are needs-driven and strength-based, and are culturally relevant.
• Ensures that there is a flow of participants and referrals into all programs and that discharges are managed in a way that promotes positive outcomes.
• Responsible to assure the maintenance of records and other administrative requirements of all programs.  
• Responsible to ensure compliance with documentation and charting requirements for all funding streams.
• Responsible for Continuous Quality Improvement standards across the agency and work with the teams to implement systems for CQI. 
• Responsible to ensure contract compliance with all funders to include grant management, presentations, and reports.
• Establishes a harmonious working relationship with the community and coordinate services with appropriate community based organizations as needed to highlight the value and the purpose of programming.
• Communicates effectively and conscientiously utilizing strength-based language and philosophy throughout all aspects of program management and supervision.
• Participates in the development of new programs and services including grant writing, speeches, presentations, and more.
• Participates in the delivery and attendance at trainings for the purposes of agency, professional, and personal development. 
• Other duties as assigned.     

COMPETENCIES

• Possesses influencing/negotiating skills and excellent oral and written communication.  
• Political savvy.
• Partnering attitude; high integrity/honesty.
• Promotes accountability for self and others.
• Maintains a customer service and strength-based orientation. 
• Embraces diversity in all aspects.
• Possesses problem solving skills and conflict resolution skills.
• Is resilient and demonstrates ability to embrace adversity.  
• Has the ability and eagerness to promote continual learning.
• Strategic thinker and visionary.  Possesses external awareness and motivation towards mission and services of agency.
• Is adaptable and open to change and new information; adapts behavior and work methods in response to new information, changing conditions, or unexpected obstacles.
• Adjusts rapidly to new situations warranting attention and resolution.
• Assesses strengths and needs in the supervision of clinical work.  
• Holds an attitude of strength-based, person-centered services.
• Works well with others and behaves professionally and ethically while developing professionally.
• Expresses facts and ideas verbally and in writing in a clear, concise and organized manner.
• Ability to manage a department budget.

QUALIFICATIONS:

• Bachelor’s degree required. Master’s degree preferred.
• Experience managing revenue and expense for multiple multi-million dollar government non-profit housing contracts, totalling in excess of $10+Million required. 
• Example(s) of building new programs to respond to community needs. 
• Experience managing and developing managers of large direct service community programs. 
• Minimum of five years of progressive administrative, direct service, and leadership skills and experience in the social service field.
• Demonstrated capacity leading diverse and multi-disciplinary teams toward a common goal required. 
• Demonstrated intermediate proficiency in Microsoft Word/Excel, ability to type 45WPM. Candidates will be tested in this qualification.
• Fluency in using data and data tools (HMIS) to guide program effectiveness and decisionmaking. 

Benefits/Perks

• Highly competitive compensation.   $160,000 annually (exempt) 
• Fully paid medical, dental, vision, and life insurance coverage for employees & dependents – nothing comes out of your check.
• After one year of service, $3,000 per year for student loan payments, tuition reimbursement or CEUs, etc.Up to $15,000 over 5 years. 
• Clinical supervision hours towards licensure
• 32 days off (PTO and Holidays), increasing with tenure. Your birthday is a paid holiday annually.
• 403b and after one year of service, BACS matching contribution
• One month PAID sabbatical after 8 Years – not charging PTO
• Free iPhone with unlimited data for personal/professional use + laptop for easy mobility*

ABOUT BACS

Bay Area Community Services is a CARF accredited non-profit, community-based agency celebrating over 70 years of serving Alameda, Contra Costa, Sacramento and Solano Counties by providing mental health and social services. BACS’ mission is to uplift under-served individuals and their families by doing whatever it takes. We are proud to be one of the leading agencies producing real outcomes to tough social problems. BACS owes its reputation as an innovator to our innovative and entrepreneurial staff.  We are seeking individuals who want to transform clinical practice to be client-centered and effective in the field and who want to lead empowered teams to meet goals.   

BAY AREA COMMUNITY SERVICES IS AN EQUAL OPPORTUNITY EMPLOYER