This is a Swing Shift Position - either 1 pm to 10 pm or 2pm to 11pm. You should only apply if you can work a swing shift M-F. 

The Property Manager, Permaent Supportive Housing will be responsible for property oversight of BACS' St Regis Village, a complex campus of different intervention programs such as short term and permanent housing, SUD services, and mental health case management services. The property manager will be resposible for lease-up of 50 new permanent supportive housing units of permanenet supportive housing program, supervision of 2 maintenance technicians, staff residential counselors, maintenance and preventative maintenance scheduling vendor management. The Property Manager creates, implements, oversees, and is accountable to a sustainable property management, compliance and service delivery system, and facilities coordination so that all operations meet the necessary requirements based on regulation, accreditation, law, public policy, and strategic direction. 

You should have experience taking a trauma informed approach to supporting our partner residents who typically are experiencing mental health challenges and may be entering thier first permanent housing situation in some time. 

DUTIES AND RESPONSIBILITIES: (Essential Functions)

• On-Duty Manager for emergencies, escalations and intake.
• Full suite property management of one or more BACS residential sites including interim housing, transitional housing, and permanent housing.
• Rent collection, intakes, discharges, landlord/tenant troubleshooting in liaison with service coordinator.
• Conducts site inspections to ensure all facilities are well kept, welcoming, safe, and healthy.
• Facilities and fleet management – handles maintenance tickets/coordination, vendors for facilities management and tracks and approves invoices.
• Acts as welcoming and design specialist to ensure culturally responsive, warm, welcoming, and standardized spaces.
• Quality Assurance: implements a quality assurance program that oversees regulations, laws, and other external requirements to assure that all services operate within and exceed standards for all property management files.
• Acts as Site-Based Auditor.  Rotates to sites to audit for full compliance of all aspects of housing programs and also conducts chart review.  Reviews Performance Improvement Plan (PIP) corrections.
• Start-Up Specialist and Direct Services Practitioner.  Implements new housing sites/programs and incubates programs while hiring and orientation is occurring.  This may include jump-starting lease-ups and providing and documenting direct service, designing and implementing systems, etc.
•  Performs data analysis, management reporting.
• Other duties as assigned.

COMPETENCIES

• Influencing/Negotiating skills and excellent oral and written communication.
• Partnering attitude; high integrity/honesty.  Promotes accountability for self and others.
• Customer Service and strength-based orientation.  Embraces diversity in all aspects.
• Problem Solving skills and conflict resolution skills.
• Resilience and demonstrated ability to embrace adversity. Ability and eagerness to promote continual learning.
• Strategic Thinking and visionary. Possesses external awareness. Motivated towards the agency's mission and services, including the Housing First philosophy.
• Professionalism and Boundaries.  Conducts all business professionally and represents the agency in the best light.

REQUIREMENTS 

• Bachelor's Degree in Real Estate Management, Law, Social Science, or Business Administration preferred.
• Five years of property administrative/quality improvement/quality assurance/direct service experience in a trauma-informed, supportive housing environment.
• Position requires a valid California driver’s license, personal vehicle, and proof of personal vehicle insurance coverage.  DMV printout required.  Extensive Bay Area travel required

COMPENSATION & BENEFITS 

• Highly competitive compensation, Bachelor's Degreed salary $120,000 per year, exempt. No Bachelor's degree salary $100,000 per year, exempt.
• Fully paid medical, dental, vision, and life insurance coverage for employees and children.
• 32 days off (PTO/Holiday), increasing with tenure, includes your birthday off.
• 403b with BACS matching contribution after one year of service.
• After 1 year of service, $3,000 per year for student loan debt payments, tuition or CEUs. Up to $15,000 over 5 years.
• One month PAID sabbatical after 8 Years – not charging PTO.
• Free iPhone with unlimited data for personal/professional use + laptop for easy mobility*.
• Significant internal growth opportunities.             

ABOUT BACS 

Bay Area Community Services is a CARF accredited non-profit, community-based agency celebrating more than 70 years of serving Alameda, Sacramento and Solano Counties by providing mental health and social services. BACS’ mission is to uplift under-served individuals and their families by doing whatever it takes. We are proud to be one of the leading agencies producing real outcomes to tough social problems. BACS owes its reputation as an innovator to our innovative and entrepreneurial staff.    www.bayareacs.org                                                   

BAY AREA COMMUNITY SERVICES IS AN EQUAL OPPORTUNITY EMPLOYER